Kiln designs, builds, and deploys AI automation for consumer brands, F&B operators, and service businesses across Asia. From customer conversations to internal workflows — crafted end-to-end, shipped in weeks, not quarters.
Handle reservations, FAQs, order-taking, and after-sales across WhatsApp, IG DM, and web chat. 24/7 response in your brand voice, with clean handoff to your team when it matters.
Replace repetitive back-office work — report generation, inventory reconciliation, content production, supplier coordination — with AI agents that run quietly in the background. Connects to your existing tools (Notion, Slack, Google Workspace, POS).
Not sure where AI fits? Start with our 2-week audit: we map your operations, identify highest-ROI automation targets, and deliver an implementation roadmap. Or come with a specific workflow in mind — we'll scope, build, and deploy it.
Three principles we hold ourselves to, on every engagement.
Our team ships AI systems daily in our own work. No reseller middlemen, no slide-deck consulting.
Every engagement has a clear deliverable and end date. No 6-month consulting swamps. If we don't ship, you don't pay.
Based in Hong Kong. We understand F&B operations, consumer brand workflows, and the tooling landscape you actually work with — not Silicon Valley abstractions.
Kiln is a specialist AI studio building custom agents and automation for consumer-facing businesses across Asia.
We were started by operators and engineers who've spent years shipping AI in production — not just pitching it in decks. Our focus is narrow by design: we help F&B brands, retailers, and service operators turn repetitive work into AI-driven workflows, with deliverables that ship in weeks.
If you're exploring how AI could fit your business — or already have a specific workflow in mind — we'd love to talk.
Bring a workflow, a question, or a vague hunch. We'll tell you if AI is the right tool — and if it isn't, we'll say so.